PRIVACY POLICY

Welcome to PocoLoco.ae ("we" or "us") website, social media pages, or application ("Platform"). Explore the information below to gain insight into how we collect, safeguard, and utilize your information while you interact with us through this Platform.

At PocoLoco.ae, we're dedicated to upholding the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). Our privacy policy governs our actions concerning the collection, utilization, and disclosure of Personal Information.

By providing any information through our Platform, you consent to the storage and processing of this data within the USA or different countries where you may access our services. Keep in mind that these countries may have distinct privacy and data use laws compared to your country of residence.

Introduction

We are accountable for safeguarding and preserving the Personal Information under our jurisdiction. We have assigned responsible individuals to ensure compliance with our privacy policy.

Objectives

We gather, employ, and reveal Personal Information to provide requested products or services and to propose additional items or services we believe might interest you. The intentions behind collecting Personal Information will be disclosed either before or at the time of data collection. In some instances, the purposes may be evident, and consent may be inferred, for instance, when your name, address, and payment details are provided during the ordering process.

Types of Personal Information We Collect

We gather Personal Information (data that can uniquely identify an individual) including but not limited to:

  • Name
  • Email
  • Phone number
  • Mailing address

Personal Information may be obtained when you choose to use our Platform or through other sources such as joint marketing partners, social media platforms, individuals connected on social media, and other third parties.

Additional Information We Gather

We may accumulate details about your Platform use, which encompasses:

  • How you interact with the Platform
  • IP address and device information, including MAC address, device type, screen resolution, operating system details, browser type and version, language, and application version.
  • Location data, if the Platform supports location-based services (with your consent).

We also collect other information like viewed products or services, browsing duration, final purchases, cart contents, etc. We may share or utilize this information with third parties for lawful purposes.

Use of Cookies

We, along with third-party service providers, utilize tools to gather information while you navigate our website. These tools employ cookies – small text files stored on your computer. Cookies help enhance website performance, offer customized viewing options, create statistical activity reports, and bolster security. They're also used to identify returning visitors or pre-fill website forms. Such information may be disclosed to third parties acting on our behalf.

Cookies are widely used, and most browsers are initially set to accept cookies. However, you can adjust browser settings to decline cookies or receive notifications when you receive one. For detailed information about cookies and browser-specific instructions, visit http://www.allaboutcookies.org.

Please be aware that disabling cookies may limit your access to certain website features, including services and purchases.

How We Utilize Personal Information

This information is primarily used to provide the Platform, associated features, and:

  • Fulfill your requests and address inquiries
  • Disseminate administrative updates (e.g., changes to terms, policies)
  • Manage promotions and contests
  • Enable social sharing capabilities
  • Analyze and improve Platform usage
  • Enhance security, prevent fraud, and enforce policies
  • Tailor the Platform experience
  • Inform you about PocoLoco.ae services or third-party products (with your consent)
  • Perform other actions with your agreement

Sharing of Personal Information

We'll only share Personal Information collected via the Platform as outlined here, or if we give you options. Sharing may occur with:

  • Service providers helping us operate the business (e.g., website hosting, data analysis, customer support)
  • Third-party promotion or contest sponsors you engage with
  • Compliance with local laws, legal obligations, or authorities
  • Protection of rights, operations, property, or users
  • Investigation, prevention, or response to illegal activities, fraud, threats, violations
  • Affiliated PocoLoco.ae companies as legally allowed
  • Business transactions like acquisition, merger, asset purchase
  • Your consent

Content posted in public areas like social media pages can be seen by other visitors.

Choice and Consent

Collecting, using, or disclosing Personal Information necessitates knowledge and consent, except where law dictates otherwise. Providing Personal Information is always your choice. You may opt out of certain data provision, but it might impact service access.

Consent isn't obligatory for supply unless necessary for product or service delivery.

To stop receiving promotional emails from PocoLoco.ae-managed Platforms, use the unsubscribe link in those emails.

Third-Party Tracking

We may employ third parties to deliver services, ads, or information relevant to your interests, based on your website and third-party site usage. These parties might place or recognize cookies on your browser. For more information and options, visit http://www.aboutads.com/choices.

You can configure your browser to reject cookies, but this might hinder Platform functionality.

Limiting Data Collection

We gather only the Personal Information required for our stated purposes. Collection might happen in person, over the phone, or online, based on your consent.

Limiting Usage, Disclosure, and Retention

Personal Information is used or disclosed for intended purposes unless you consent or legal requirements demand. Data is retained until deletion, account closure, or legal need.

Ensuring Accuracy

Personal Information is maintained accurately and completely as needed for intended purposes.

Accessing or Editing Personal Information

Certain Platforms allow review and editing of entered Personal Information. Alternatively, contact us via the provided email address to access or update collected Personal Information. Note that we may retain data as required by law.

Data Protection Measures

We employ security technologies, including SSL, to safeguard collected Personal Information. Access is restricted to essential employees and service providers. Physical, electronic, and procedural safeguards are in place.

Linked Services

Our privacy policy excludes third-party practices linked on the Platform. We aren't responsible for such third-party privacy or information practices.

Privacy Policy Updates

We may revise this policy by posting an updated version.

Retention Period

We retain your Personal Information as necessary unless longer retention is mandated by law.

Minors' Platform Use

Our Platform isn't for individuals under 18 or as specified by local smoking age laws.

Sensitive Information

Refrain from sharing sensitive Personal Information through the Platform.

Customer Access

You can learn about, access, and amend your Personal Information. However, certain lawful circumstances may limit disclosure. For example, information about others referenced, legal, security, or proprietary reasons.

Contacting PocoLoco.ae

For privacy queries, contact us at sales@pocoloco.ae or write to PocoLoco, China C07 - International City - China Cluster - Dubai - United Arab Emirates.